Privacy Policy

1. Information We Collect

We collect information to provide you with a high-quality shopping experience:

• Personal Details: Name, email address, phone number, and shipping/billing addresses.

• Transaction Data: Details about products you have purchased and payment confirmation (processed securely via third-party gateways).

• Technical Data: IP address, browser type, and device information used to access our website.

• Cookies: We use cookies to enhance site functionality, such as remembering items in your shopping cart.

2. How We Use Your Information

Your data is used strictly for business operations, including:

• Order Fulfillment: Processing payments, organizing delivery, and providing order tracking.

• Customer Support: Responding to your inquiries via phone or email.

• Marketing: Sending updates on new fragrance launches or special offers (only if you have opted in).

• Security: To detect and prevent fraudulent transactions.

3. Data Sharing and Disclosure

We do not sell your personal data. We only share information with trusted third parties necessary to run our business:

• Delivery Partners: Sharing your address and phone number with couriers to ensure successful delivery.

• Payment Processors: To securely handle your credit/debit card or UPI transactions.

• Legal Compliance: If required by law or to protect our legal rights.

4. Your Rights

Under the Digital Personal Data Protection (DPDP) Act and other relevant regulations, you have the right to:

• Access: Request a copy of the personal data we hold about you.

• Correction: Ask us to update or correct any inaccurate information.

• Erasure: Request that we delete your data, provided it is no longer required for legal or contractual obligations.

• Withdraw Consent: Opt-out of marketing communications at any time.

5. Data Security

We implement industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect your information during transmission. We take all reasonable steps to ensure your data is stored securely.

6. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Office:

RIZMI PERFUMES LLP Address: Manjeri, Pullur, Athanikkal (Near Pullur Juma Masjid), 676123, Kerala, India. Email: info@rizmiperfumes.com Phone: 9072 442 277 | 9072 992 266